Return & Refund Policy of Agence Web Experts
At Agence Web Expert, we are dedicated to providing top-notch digital services, including web design, development, and optimization. We aim for your complete satisfaction with our services. However, if you are not entirely satisfied, we are here to help.
Refunds
Due to the nature of digital services, we offer refunds under specific conditions:
- Eligibility for Refunds:
- Refunds can be requested within 14 days of purchase if the service has not been fully delivered.
- If you are not satisfied with the initial consultation or preliminary work, you may request a refund.
- Non-Refundable:
- Once a service is fully delivered and accepted, it is non-refundable.
- Custom services that have commenced are non-refundable.
- Process for Refunds:
- To request a refund, contact us at ([email protected]) with your order details and reason for the refund.
- We will review your request and notify you of the approval or rejection of your refund.
- Refunds Processing:
- If approved, the refund will be processed to your original method of payment.
- The credit will appear within a certain number of days, depending on your payment provider's policies.
Contact Us
For any questions about our refund policy, please contact us at: ([email protected])